Enterprise Communication

Powering business continuity for sales & support teams over voice & SMS

We make it simple

Exotel is a secure and reliable business phone system on the cloud. Simple to setup. No additional infrastructure or equipment required. Enables sales and support teams irrespective of where they work from.


Build a personalised calling experience for your customers. Track, manage and build call flows using Exotel with our drag-drop builder.


Set up SMS campaigns with ease. We promise you the best delivery rates. Delivery to over 190 countries.


User verification made seamless over calls & SMS. Non intrusive, with the best success rates.


Discover how you can set up Exotel’s cloud telephony solution for your on-premise and remote teams

Distributed customer support call center

No waiting, no delays. Get started in less than 30 minutes. All the features you’ll need including multi-level IVR, call recording, call routing, call analytics, etc. No infrastructure needed. Easy to use visual drag-drop builder to create call flows. Route calls to your teams even when are working from home.

Outbound Call Center for Sales Teams

Make it easy for your agents to make sales calls to prospective customers. Automated dialers, integrations with CRMs, etc. make it a productive experience for your sales teams.

Phone Number Masking

Put your customers first. Safeguard their identity, make customer privacy a priority with this easy-to-implement solution using virtual numbers.

Customer Stories & Resources


JumpStart Season 2: Masterclasses To Accelerate Your Move to the Cloud

How Epigamia set up a remote support centre for their D2C platform in 20 minutes

How 99dotco Uses Exotel to Increase Lead Attribution by 20%

The Exotel

Why Exotel is considered as the most reliable cloud communications company in India and Southeast Asia

  • ISO-Certified

    Highly Secure

    ISO 27001:2013 certified information security management system
  • Superior-Quality

    Superior Quality

    Best success rates, voice quality and reduced latency
  • Super-reliability

    Superior Reliability

    Best in class uptimes of 99.94% including operator uptimes
  • Patented-Use-cases

    Patented Solutions

    Gain competitive advantage from patented products
  • Scale-at-ease

    Scale at Ease

    Grow at will, expand without worrying about infrastructure
  • Best-Support

    Best Support

    18×7 customer support via phone, email and Twitter

Integrate Cloud Telephony with the Tools You Use

Calls do not have to stand out like a sore thumb. Integrate customer calls with tools like CRM, ERP, Helpdesk software, apps and websites to unify all of your customer information. Our cloud communication solutions support integration with the most popular tools out there.

Asia’s most innovative companies use Exotel

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Find out how Exotel can work for you. Set up a call.

We are India & SE Asia's leading cloud telephony & communications operator. Let us show you how!