Cloud telephony for the Automobile industry

Modern communication solutions for a traditional industry

Why adopt cloud telephony?

Automobile industry is no longer restricted to just OEMs and dealers. It also encompasses servicing, used vehicle selling platform, rentals, self-driven cars etc.

Customer communication and information in the automobile sector is currently scattered between CRM, calling platform, SMS gateways, etc., owing largely to the dealership model. There is no one platform that has all the information. Exotel is that platform for you.

Improved customer experience and operational efficiency with Exotel

SMS reminders for renewals, status updates

Move away from SMS gateways that do not deliver. Exotel reminders are proactive, quick and keep the customer informed.

Visibility into dealership activities

Call recordings can offer insights into the sale activities of the dealerships. You can also use them for monitoring and training purposes.

One toll-free number across the country

Conversations do not have to cost a thing for the customers. Get a toll-free number to boost the brand accessibility and image.

Phone number masking

A platform selling used cars or a car servicing platform should connect the buyer and seller anonymously. If the conversation moves off the platform, monetization is affected.

Support center

SMART IVR helps eliminate operational hiccups. Customers can know the status of a refund or servicing status without the help of an agent.

Automate post-sale conversations

Feedback, service reminders, etc. can all be automated to improve operational efficiency.

Let us show you how this can be done.

Seeing is believing

The Exotel
Advantage

Why Exotel is considered as the most reliable cloud communications company in India and Southeast Asia

Highly Secure

ISO 27001:2013 certified information security management system
Superior Quality

Best success rates, voice quality and reduced latency
Superior Reliability

Best in class uptimes of 99.94% including operator uptimes