Simplify Customer Communication

Integrate Exotel with your favorite tools. Gain visibility, increase productivity and improve customer experience.

Sign-Up to Check Out Our 1-click Integration With the Following Tools

Manage Support Calls Effectively with Exotel

Manage calls and fetch information directly on the Zoho Desk dashboard without switching to different platforms.

Automate Cash On Delivery Confirmation With Exotel

Track your sales better and cut your losses with the Exotel & Shopify integration.

Control communication right inside Zoho CRM

Increase sales productivity by managing calls inside the Zoho CRM dashboard without switching platforms.

Don’t let poor online accessibility stop you from joining meetings

Poor internet connections are big road blockers to online conferencing. Using Exotel, join in Google Hangout calls over a phone call.

Supercharge your Zoho One suite with Exotel

Unbind agents from the confines of a single dashboard. Integrate your Zoho suite with Exotel’s cloud telephony solutions. Make and receive calls from within any Zoho One application.

Top Benefits of Using Automated Calls

Consolidate Data

Access all your data in one place. No need to switch between dashboards to compile reports.

Improve Tracking

Get detailed analytics on all the campaigns you run including the status of each call and SMS. Track agents’ productivity and identify areas for improvement.

Personalize Communication

Access the data you need to personalize communication automatically with each incoming call.

Get Real-time Alerts

With Exotel’s integrations, agents receive a pop-up every time they get a call or if they miss one.

Increase Productivity

Make calls from within your CRM/Help-desk dashboard with the click of a button. No need to dial out numbers manually.

Features We Offer

Our Click to Call APIs connect your customers on the website with the relevant agents while they are still interested in the product.
Our call center software allows you to monitor calls and make better business decisions. Helps in training agents, customer dispute resolution, and taking data-driven business decisions to offer a great customer experience.


Access the data you need to personalize communication automatically with each incoming call.
Think Google Analytics for your calls with our call center software. Get detailed analytics on all the campaigns you run with information on the status of each call and SMS.

Pop-up On Incoming Calls with Customer History

When an existing customer calls, a pop-up with customer history like name, phone number, call history will be displayed.

If you are looking for features not mentioned here or if you are an ISV looking to integrate with Exotel, please drop us a line at integrations@exotel.inExplore our APIs here.

The Exotel

Why Exotel is considered as the most reliable cloud communications company in India and Southeast Asia

  • ISO-Certified

    Highly Secure

    ISO 27001:2013 certified information security management system
  • Superior-Quality

    Superior Quality

    Best success rates, voice quality and reduced latency
  • Super-reliability

    Superior Reliability

    Best in class uptimes of 99.94% including operator uptimes
  • Patented-Use-cases

    Patented Solutions

    Gain competitive advantage from patented products
  • Scale-at-ease

    Scale at Ease

    Grow at will, expand without worrying about infrastructure
  • Best-Support

    Best Support

    18×7 customer support via phone, email and Twitter

Try Exotel's cloud telephony Free for 15 Days

Get Rs 1000 worth free call & SMS credits

Asia’s most innovative companies use Exotel

Find out how Exotel can work for you. Set up a call.

We are India & SE Asia's leading cloud telephony & communications operator. Let us show you how!