Product SMS


Making a change, one SMS at a time

SMS is the most effective, non-intrusive and cost-effective way to communicate with customers. Set up an SMS sender-ID and get started in less than 30 minutes.

Pick the type of SMS that is right for your business

Transactional SMS

If you are looking to communicate with your customers, this is what you need.

Promotional SMS

Send out an SMS to your potential customers, with an offer they cannot refuse.

Transactional opt-in SMS

Not purely transactional messages but sent only to those who have opted in.


SMS is the most effective, non-intrusive and cost-effective way to communicate with customers. Set up an SMS sender-ID and get started in less than 30 minutes.
Bulk SMS Marketing campaigns

Bulk SMS Campaigns

You can use bulk SMS to communicate with a large number of customers at the same time with ease.


Simple & Easy-to-use API to send SMS
Appointment reminders

Appointment Reminders

Remind your customers about upcoming appointments and engagments with a timely SMS.
Billing & Payment

Billing & Payment

Remind your customers about upcoming payments and bills to ensure that they pay on time.
Collect automated feedback

Survey & Feedback

Get your customer’s input to ensure you have the best user experience.
Status updates

Status updates

Give your customers regular updates on the status of their orders.
OTP verification

OTP verification

Implement two-factor authentication for customer safety. Send them an OTP SMS.

Exotel SMS platform for business

Internationally available

Connect with your customers in more than 190 countries across the world

Built for scale

Grow your business. Allow us to take care of the infrastructure

Best delivery rates

Assured low latency and best delivery rates in business

Detailed reporting

Clear and detailed reporting on the status of every single SMS

Customised sender-ID

Instantly assigned sender-ID. Brand it according to your business needs

Well-documented APIs

Use our REST APIs to integrate text messages into your apps, website, status updates, etc.

Asia’s most innovative companies use Exotel

Try Exotel Free for 15 Days

Get Rs 1000 worth free call & SMS credits

The Exotel

Why Exotel is considered as the most reliable cloud communications company in India and Southeast Asia

  • ISO-Certified

    Highly Secure

    ISO 27001:2013 certified information security management system
  • Superior-Quality

    Superior Quality

    Best success rates, voice quality and reduced latency
  • Super-reliability

    Superior Reliability

    Best in class uptimes of 99.94% including operator uptimes
  • Patented-Use-cases

    Patented Solutions

    Gain competitive advantage from patented products
  • Scale-at-ease

    Scale at Ease

    Grow at will, expand without worrying about infrastructure
  • Best-Support

    Best Support

    18×7 customer support via phone, email and Twitter

Cloud Telephony in a Nutshell

If you’re unclear about how cloud telephony can help your business, start here. In this ebook, we talk about the various options businesses are faced when they consider using cloud telephony for their business.

Find out how Exotel can work for you. Set up a call.

We are India & SE Asia's leading cloud telephony & communications operator. Let us show you how!