SMS

Making a change, one SMS at a time

SMS is the most effective, non-intrusive and cost-effective way to communicate with customers. Set up an SMS sender-ID and get started in less than 30 minutes.

Pick the type of SMS that is right for your business

Transactional SMS

If you are looking to communicate with your customers, this is what you need.

Promotional SMS

Send out an SMS to your potential customers, with an offer they cannot refuse.

Transactional opt-in SMS

Not purely transactional messages but sent only to those who have opted in.

SMS

SMS is the most effective, non-intrusive and cost-effective way to communicate with customers. Set up an SMS sender-ID and get started in less than 30 minutes.

Bulk SMS Campaigns

You can use bulk SMS to communicate with a large number of customers at the same time with ease.

SMS API

Simple & Easy-to-use API to send SMS

Remind your customers about upcoming appointments and engagments with a timely SMS.

Billing & Payment

Remind your customers about upcoming payments and bills to ensure that they pay on time.

Survey & Feedback

Get your customer’s input to ensure you have the best user experience.

Status updates

Give your customers regular updates on the status of their orders.

OTP verification

Implement two-factor authentication for customer safety. Send them an OTP SMS.

Internationally available

Connect with your customers in more than 190 countries across the world

Built for scale

Grow your business. Allow us to take care of the infrastructure

Best delivery rates

Assured low latency and best delivery rates in business

Detailed reporting

Clear and detailed reporting on the status of every single SMS

Customised sender-ID

Instantly assigned sender-ID. Brand it according to your business needs

Well-documented APIs

Use our REST APIs to integrate text messages into your apps, website, status updates, etc.

Asia’s most innovative companies use Exotel

The number masking feature has been a very worthy addition to making our customer experience even better.

We used to use a traditional PBX system before. But that doesn’t have the capabilities of Exotel’s IVR system. So, we decided to use Exotel for our IVR cancellation system.

Exotel’s automated calls have helped in increasing our service levels and reducing our costs since there is no need for any manual intervention.

Exotel’s APIs are very clearly defined. Our tech team could integrate them in no time. It’s easy to incorporate into any product.

Very supportive and understanding staff who have lived up to every expectation, and at times exceeded them too.

Exotel’s API documentation and implementation process is extremely simple and easy to follow. There were no hassles in setting it up. We use other cloud telephony platforms as well but Exotel gets a big thumbs-up from us for their ease of use.

We have worked across cloud telephony players and with other vendors, but the fact is Exotel is dependable.

Try Exotel Free for 15 Days

Get Rs 1000 worth free call & SMS credits

The Exotel
Advantage

Why Exotel is considered as the most reliable cloud communications company in India and Southeast Asia

Highly Secure

ISO 27001:2013 certified information security management system
Superior Quality

Best success rates, voice quality and reduced latency
Superior Reliability

Best in class uptimes of 99.94% including operator uptimes

Patented Solutions

Gain competitive advantage from patented products
Scale at Ease

Grow at will, expand without worrying about infrastructure
Best Support

18×7 customer support via phone, email and Twitter

Cloud Telephony in a Nutshell

If you’re unclear about how cloud telephony can help your business, start here. In this ebook, we talk about the various options businesses are faced when they consider using cloud telephony for their business.

Find out how Exotel can work for you. Set up a call.

We are India & SE Asia's leading cloud telephony & communications operator. Let us show you how!

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+91-8088-919-888

SMS