VOICE
Be Heard- Loud and Clear
Every phone call counts. Build a unique and lasting customer experience with Exotel’s voice products on the cloud
Voice
Voice is the best way to communicate with your customers. It is personal and is not limited by the language barrier.
Voice API
Use our RestAPIs to customise, automate and create voice products that excel on the cloud.
Virtual Number
Control your communication flow with programmable numbers
Automated Calls
Get more done with limited resources. Make your calls speak for you.
Toll-Free Numbers
Create an easy channel for customers to interact with you.
Heartbeat API
Monitor, act and analyse the health status of your Exophone.
Call Campaigns API
Schedule calls, communicate, gather and report feedback from your customers.
What voice communication can do for your business
Connect with people anywhere
Build call flows that connect people on the move, anywhere and across devices
Built for scale
Think big. Act big. Don’t restrict yourself and scale without a worry
No more boundaries
We are available in India and southeast Asia, the world’s currently biggest markets for voice communication
Best customer experience
With Exotel, your customers will get the best voice quality and the lowest latency.
Supercharge your business
Integrate voice into your product, app or website easily with our APIs to make communication simple
Unify customer information
Integrate your voice calls with your CRM/Helpdesk to create one unified source for all customer information
Here’s how our customers use voice for their business
redBus uses Exotel to improve customer experience, increase efficiency and reduce operational cost
Asia’s most innovative companies use Exotel
The number masking feature has been a very worthy addition to making our customer experience even better. 
Prateek Jain
Former Associate Diretor - Driver Experience, Olacabs
We used to use a traditional PBX system before. But that doesn’t have the capabilities of Exotel’s IVR system. So, we decided to use Exotel for our IVR cancellation system. 
Kumar Vinod
Senior Manager - Operations, redBus
Exotel’s automated calls have helped in increasing our service levels and reducing our costs since there is no need for any manual intervention. 
Rajkishan
Senior Manager - Operations and Strategy
Exotel’s APIs are very clearly defined. Our tech team could integrate them in no time. It’s easy to incorporate into any product. 
Praveen Kumar
Assistant Vice President, Quikr Services
Very supportive and understanding staff who have lived up to every expectation, and at times exceeded them too. 
Satish Chugh
Senior Manager- Last Mile Design, Ekart
Exotel’s API documentation and implementation process is extremely simple and easy to follow. There were no hassles in setting it up. We use other cloud telephony platforms as well but Exotel gets a big thumbs-up from us for their ease of use. 
Chirag Patel
Engineering Manager, 1mg
We have worked across cloud telephony players and with other vendors, but the fact is Exotel is dependable. 
Shashank ND
Co-Founder & CEO, Practo
The Exotel
Advantage
Why Exotel is considered as the most reliable cloud communications company in India and Southeast Asia
-
Highly Secure
ISO 27001:2013 certified information security management system -
Superior Quality
Best success rates, voice quality and reduced latency -
Superior Reliability
Best in class uptimes of 99.94% including operator uptimes
-
Patented Solutions
Gain competitive advantage from patented products -
Scale at Ease
Grow at will, expand without worrying about infrastructure -
Best Support
18×7 customer support via phone, email and Twitter
Setting up a simple call center
One of the most common questions we get asked by our customers is – how can I set up a simple call centre using Exotel? Also, is cloud telephony my best bet? What are my other options? How long will it take and how much does it cost? We have answered all of these questions in detail in this ebook.
Find out how Exotel can work for you. Set up a call.
We are India & SE Asia's leading cloud telephony & communications operator. Let us show you how!
Call
or
