REMOTE-READY

Small Business Phone System

The perfect phone system for small to medium-sized businesses – flexible, scalable, and with zero setup cost. Set up your call center in minutes!

Thousands of businesses trust Exotel

Flipkart Logo

How Exotel’s phone system works

1

Customer facing number

Have a single number that your customers can reach out to you on. This number needs to be easy to remember and used in all your collaterals.
2

Get a virtual number

Get a virtual number (Exophone) from Exotel. Divert calls from your customer-facing number to your virtual number.
3

Personalize the call flow in the dashboard

Improve your caller experience by creating an IVR greeting and customizing the call flow.
4

Divert calls to the right agents

Calls can be routed to the right agents with our automatic call distributor feature.

Benefits of using our Phone System for your Business

Remote-ready

Exotel enables your agents to work from home seamlessly.

No Infrastructure required

All you need to get started is a phone. Exotel takes care of everything else.

Scalable

With Exotel, you can scale at will and pay as you go.

Easy to use

You don’t need a technician to use Exotel – anyone can set up a call flow in minutes.
make-unlimited-calls-using-automated-calls

Reliable

With best-in-class uptimes of 99.94%, you don’t need to worry about call drops.

How companies worldwide use our business telephone system

Businesses across industries use our cloud telephony system in multiple ways. Here’s a glimpse of a few scenarios

Explore our enterprise features

Give your customers a seamless experience every time they call you.
number-masking-solutions
Streamline your calling process with our auto dialer software. Remove the need for manual dialing, and get more done in less time.
advantages-of-using-cloud-contact-center-softwares
Make automated IVR calls to track marketing ROI, collect customer feedback, confirm COD orders, etc.
get-detailed-analytics-of-your-call-using-cloud-call-center-software

Call Analytics

Get detailed analytics on all the campaigns you run with information on the status of each call and SMS.
Record your customer calls and monitor them for better customer dispute resolution. Make data-driven decisions to offer a great customer experience.
features-of-cloud-call-center

Conditional Call Routing

Route your customer calls based on conditions like the time of the day, the geography of the customer, or for the repeat callers.
features-of-cloud-call-center
Transfer calls to the right agents contextually and instantly with a click of a button.
benefits-of-cloud-call-center

Missed Call Services

Ask your clients to give a missed call to a number and customize the response to suit your business needs. Use our missed call services to expand your business.
hosted-call-center-software-let-you-have-unlimited-calls-concurrently-on-the-same-number

Unlimited Channels

With Exotel, you get the facility to make or receive unlimited concurrent calls on the same number. Never miss even a single call from your customers.

Looking for a phone system for your business? Try us for free!

Sign-up to get free call & SMS credits

Asia’s most innovative companies use Exotel

The Exotel
Advantage

Why Exotel is considered as the most reliable cloud communications company in India and Southeast Asia

  • ISO-Certified

    Highly Secure

    ISO 27001:2013 certified information security management system
  • Superior-Quality

    Superior Quality

    Best success rates, voice quality and reduced latency
  • Super-reliability

    Superior Reliability

    Best in class uptimes of 99.94% including operator uptimes
  • Patented-Use-cases

    Patented Solutions

    Gain competitive advantage from patented products
  • Scale-at-ease

    Scale at Ease

    Grow at will, expand without worrying about infrastructure
  • Best-Support

    Best Support

    18×7 customer support via phone, email and Twitter

Find out how Exotel can work for you. Set up a call.

We are India & SE Asia's leading cloud telephony & communications operator. Let us show you how!

Call

or