Small Business Phone System
The perfect phone system for small to medium-sized businesses – flexible, scalable, and with zero setup cost. Set up your call center in minutes!
Thousands of businesses trust Exotel
How Exotel’s phone system works
Customer facing number
Have a single number that your customers can reach out to you on. This number needs to be easy to remember and used in all your collaterals.
Get a virtual number
Get a virtual number (Exophone) from Exotel. Divert calls from your customer-facing number to your virtual number.
Divert calls to the right agents
Calls can be routed to the right agents with our automatic call distributor feature.
Benefits of using our Phone System for your Business
Exotel enables your agents to work from home seamlessly.
No Infrastructure required
All you need to get started is a phone. Exotel takes care of everything else.
With Exotel, you can scale at will and pay as you go.
Easy to use
You don’t need a technician to use Exotel – anyone can set up a call flow in minutes.
With best-in-class uptimes of 99.94%, you don’t need to worry about call drops.
How companies worldwide use our business telephone system
Businesses across industries use our cloud telephony system in multiple ways. Here’s a glimpse of a few scenarios
Explore our enterprise features
Give your customers a seamless experience every time they call you.
Streamline your calling process with our auto dialer software. Remove the need for manual dialing, and get more done in less time.
Make automated IVR calls to track marketing ROI, collect customer feedback, confirm COD orders, etc.
Get detailed analytics on all the campaigns you run with information on the status of each call and SMS.
Record your customer calls and monitor them for better customer dispute resolution. Make data-driven decisions to offer a great customer experience.
Conditional Call Routing
Route your customer calls based on conditions like the time of the day, the geography of the customer, or for the repeat callers.
Transfer calls to the right agents contextually and instantly with a click of a button.
Missed Call Services
Ask your clients to give a missed call to a number and customize the response to suit your business needs. Use our missed call services to expand your business.
With Exotel, you get the facility to make or receive unlimited concurrent calls on the same number. Never miss even a single call from your customers.
Looking for a phone system for your business? Try us for free!
Sign-up to get free call & SMS credits
Asia’s most innovative companies use Exotel
The number masking feature has been a very worthy addition to making our customer experience even better.
We used to use a traditional PBX system before. But that doesn’t have the capabilities of Exotel’s IVR system. So, we decided to use Exotel for our IVR cancellation system.
Exotel’s automated calls have helped in increasing our service levels and reducing our costs since there is no need for any manual intervention.
Exotel’s APIs are very clearly defined. Our tech team could integrate them in no time. It’s easy to incorporate into any product.
Very supportive and understanding staff who have lived up to every expectation, and at times exceeded them too.
Exotel’s API documentation and implementation process is extremely simple and easy to follow. There were no hassles in setting it up. We use other cloud telephony platforms as well but Exotel gets a big thumbs-up from us for their ease of use.
We have worked across cloud telephony players and with other vendors, but the fact is Exotel is dependable.